REFUNDS & RETURNS
Returns & Exchanges
I gladly accept returns, exchanges and cancellations.
Please contact me within 14 days of delivery either by direct message or via email at firstname.lastname@example.org.
Dispatch items back to me within 30 days of delivery.
To cancel an order please request a cancellation within 24 hours of purchase.
If your order has already been shipped you will not be refunded the postage costs.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value- unless damage is the reason stated for the return
Questions about your order?
Please contact me if you have any problems with your order!